Influence, the classic book on persuasion, explains the psychology of why people say “yes”—and how to apply these understandings. Dr. …
Marketing, Communications, Publishing Resources
Coca-Cola. Harley-Davidson. Nike. Budweiser. Valued by customers more for what they symbolize than for what they do, products like these …
SELLING THE INVISIBLE is a succinct and often entertaining look at the unique characteristics of services and their prospects, and …
NEW YORK TIMES BESTSELLER • The instant classic about why some ideas thrive, why others die, and how to make your ideas stick.
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Think Fast, Talk Smart: Communication Techniques
‘Whether you’re giving a toast or presenting in a meeting, communication is critical to …